Welcome to JLCasares Veterinary PLLC doing business as (d.b.a) Southwood Valley Animal Hospital (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our services, including any messaging, marketing, or communication services (collectively, the “Services”) provided through SMS, MMS, or other messaging platforms.
By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
By opting in to receive messages from us, you consent to receiving automated and manual communications via SMS or MMS, which may include promotional messages, appointment reminders, service updates, or other business communications.
-Message and data rates may apply.
-Message frequency may vary.
-You can opt out at any time by replying STOP to any message.
-For help, reply HELP or contact us at: [email protected]
2. User Consent & Opt-In
Users must explicitly opt in to receive messages from us. Opt-in may occur through:
-Online sign-up forms
-Website popups or landing pages
-Keyword opt-ins (e.g., texting a keyword to a short code)
-In-person or written consent
-We do not send unsolicited messages.
3. Opt-Out Policy
You may opt out of receiving text messages from us at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive messages from us unless you re-enroll.
4. Data Privacy
We respect your privacy. All data collected during the opt-in process or through ongoing communication will be handled in accordance with our Privacy Policy and applicable data protection laws.
We do not share, sell, or distribute your contact information with third parties for their promotional purposes.
5. Message Delivery
We are not responsible for delays or failures in message delivery caused by mobile carriers or other factors outside our control. Delivery of messages is subject to the recipient's mobile network availability and service plan.
6. Prohibited Uses
You agree not to use our Services for:
-Sending spam or unsolicited message
-Fraudulent, illegal, or abusive content
-Harassment or threats
-Any content that violates local, state, or federal laws
We reserve the right to suspend or terminate your access to the Services if we believe you are violating these Terms.
7. Changes to These Terms
We may update these Terms at any time. We will notify you of significant changes by updating the effective date or by other appropriate means. Continued use of the Services after changes means you agree to the new Terms.
8. Contact Us
For questions or concerns regarding these Terms or our messaging practices, contact us at:
JLCasares Veterinary PLLC doing business as (d.b.a) Southwood Valley Animal Hospital
2035 Harvey Mitchell Pkwy S, College Station, TX 77840, United States
+1 979-693-9898